NBG Success at Industry Awards

NBG partners have again demonstrated their standing within the industry, scooping an impressive 5 wins, and 9 additional finalist places, from 13 possible independent merchant categories.

The annual awards, organised by Builders Merchants News, celebrated its 10th anniversary this year, with over 450 esteemed guests present at the ceremony.

Allan Durning, Executive Chairman of NBG, congratulates the principals and their respective teams for another impressive year adding "NBG partner businesses have once again demonstrated their best in class credentials and leadership within the Independent space"

Trainee of the Year

NBG Winner: ANDY NICHOLAS of LBS Builders' Merchants was chosen for his all-round performance. "The winner was brave and prepared to take a step backward in order to move forward and learn and develop new skills," the judges commented.

NBG Finalist:MARK MOON of LBS Builders' Merchants

Best Builders' Merchant Showroom

NBG Finalist: COOMERS

Best Builders' Merchant Hard Landscaping Display

NBG Winner: GPH BUILDERS' MERCHANTS. The company showed very important lessons can be learned from using one's own team's creatively and intelligently and by benchmarking against one's competitors, they agreed.

NBG Finalist: JT DOVE

Best Builders' Merchant Website

NBG Winner: PARKER BUILDING SUPPLIES site caught the judges' attention because it was so easy-to-follow, comprehensive and because "it is a trade site that isn't intimidating to consumers". The winner, said the judges, understood the fundamentals: keep it refreshed and keep it simple. Different language versions cover all bases.

Best Customer Service by a Builders' Merchant

NBG Winner: LBS BUILDERS' MERCHANTS was chosen by the judges for being "an outstanding example of finding out what the customer needs and giving them what they want. It shows the way forward for other merchants by adding value. The winner has created a new customer-driven market that proved to be an outstanding success".

NBG Finalist: KELLAWAY BUILDING SUPPLIES

Best Builders' Merchant Marketing Initiative

NBG Finalist: PARKER BUILDING SUPPLIES

Builders' Merchant Environmental Initiative

NBG Finalist: INTER-LINE BUILDING SUPPLIES

Independent Builders' Merchant of the Year (1-5 branches)

NBG Finalists: COOMERS & GPH BUILDERS' MERCHANTS

Independent Builders' Merchant of the Year (6+ branches)

NBG Winner: LBS BUILDERS' MERCHANTS - chosen and praised by the judges for being a company that thinks outside the box. "It is focused on customer satisfaction first and corporate presence second. And, it has developed a very organised and planned route to achieve its objectives," they commented.

NBG Finalist: PARKER BUILDING SUPPLIES For full results see the Builders Merchants News website: http://www.buildersmerchantsnews.co.uk/news/fullstory.php/aid/5163/AWARDS:_Celebrate_the_heroes_of_2011.html